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10 years guarantee
Should any fabrication fault appear in our uPVC products within a period of 10 years from the installation date, Spatial Objects will carry out free of charge any rectification found to be necessary subject to the conditions mentioned below.
The guarantee shall not be effective:
       when the damage is due to accident, misuse, neglect or normal wear and tear.
       when discolour externally as the use of coloured profiles is not recommended when exposed to the sun.
       when the products are not washed occasionally with soapy water so as to prevent atmospheric grime on the surface.
       to ancillary materials like handles, Locks, Hinges, pull-outs and other hardware, as they are brought-out items in general.
 
Suggestions & Complaints
We are committed to providing the best possible service in a professional and courteous manner, but we know that we can always improve what we do and that sometimes things can go wrong. If you can suggest how we can improve what we do, or if you have not received the quality of service you expected, please let us know. We appreciate your contribution to deliver quality and cost-effective products/services.
A complaint/ Suggestion can be about;
         the way we did something; or
         not doing something we should have done; or
         doing something we should not have done
 
10 years
We cover all our installations with a 10 year warranty. We have a service team which is responsible for attending to any problems/issues. Once a service call is logged, a member of our administration team will contact you with a suggested time and date for attendance to the problem, who will deal with all your concerns, and endeavour to provide you with delightful products and services.
 
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